Club Welfare Officers

Welfare Officers are the first point of contact for advice and to raise any concerns, they offer advice and support for members on any safeguarding or welfare matters. They handle DBS requests and have a direct route to Coaching/Teaching and Club management and Swim England Welfare and Safeguarding Support.

To contact the Club Welfare Officers - Karen and Jo, please email:

welfare2@debenswimmingclub.co.uk for Jo

welfare@debenswimmingclub.co.uk for Karen

Club complaints and Enquiries

If you have a question, suggestion or a concern regarding anything not related to welfare and safeguarding then please make contact, we will respond directly to you or pass forward to the most appropriate party to respond. We aim to respond to all conatcts within 48 hours.

To contact the Club please email:

Chair@debenswimmingclub.co.uk for Stephen Bunclark.

Secretary@debenswimmingclub.co.uk for Nikki Hall

Coaching and Teaching Enquiries

If you have a question related to our poolside activities or your swimmer, then please either speak with a Coach or Teacher on poolside who can direct you to the best person or email Ryan. Ryan Crouch our Headcoach who will direct your message to the appropriate Coach/Teacher or Club official and we aim to respond to all contacts within 48 hours.

Ryan Crouch

Headcoach@debenswimmingclub.co.uk

Membership Enquiries

If you want to find out about the club and want to join either our Learn to Swim / Masters / Swimming Squads then please complete the Contact us link. Our Membership Sectretary will get back to you with the details you request.

As part of the membership process you will be signed up to the clubs electronic systems so please use the email address that will be used as the best form of contact for you.

Please contact Dawn via contact us link.

 

                                        

 

 

 

 

Your Opinion Counts

Stephen Bunclark

Parents / Guardians of our Swimming members - If you were offered the opportunity to dial in for a short one to one with a member of the poolside team to discuss progress of your swimmer or to ask any questions you might have, would this be of interest to you? We are exploring demand and options available. Additionally we are looking to explore all our communication routes and what types of information you might want or feel would have been of help to you during your time with the Club.

If you can reply to myself or Nikki directly.

Chair@debenswimmingclub.co.uk

Secretary@debenswimmingclub.co.uk

If you have any immediate Coaching or Teaching questions then please make contact either by email or direct to a coach or teacher to address straight away or direct you to the appropriate person.